Stickley Furniture Company - Stickley does not stand behind their product.
Update added by user Apr 07, 2016
Penn furniture took the recliner back, I'm not sure who is replacing the chair, but it is being replaced.
Original review posted by user Mar 08, 2016
WE purchased a Stickey leather chair.The leather discolored after less than 6 months.
Stickley said oils in the hair must of done the discoloring, They will not stand behind their product or even help us to get it fixed. They didn't even offer. I would Never would recommend buying Stickley at all. Penn furniture, in Scranton PA, where we purchased the furniture also will not do anything about it.
Told us to find someone to repair it ourselves, gave us a recommendation of who they use. Very disappointed, paid over $3000.00 for this piece.
Also, told by salesperson that Stickley said that if anyone is on heart medication that their leather will discolor.We are not on any heart medication but feel that people should know, if you are, good luck with STickley.....
More Review Details
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
- Reason of review:
- Bad quality
- Preferred solution:
- Replace the chair with a new chair, or new leather
- Monetary loss:
- Product or service
- Stickley Furniture Leather Recliner
- Review category
- Furniture and Decor
Author wants to be contacted by the company. Learn more ›
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