Stickley Furniture Company - Stickley does not stand behind their product.
Update added by user Apr 07
Penn furniture took the recliner back, I'm not sure who is replacing the chair, but it is being replaced.
Original review posted by user Mar 08
WE purchased a Stickey leather chair.The leather discolored after less than 6 months.
Stickley said oils in the hair must of done the discoloring, They will not stand behind their product or even help us to get it fixed. They didn't even offer. I would Never would recommend buying Stickley at all. Penn furniture, in Scranton PA, where we purchased the furniture also will not do anything about it.
Told us to find someone to repair it ourselves, gave us a recommendation of who they use. Very disappointed, paid over $3000.00 for this piece.
Also, told by salesperson that Stickley said that if anyone is on heart medication that their leather will discolor.We are not on any heart medication but feel that people should know, if you are, good luck with STickley.....
More Review Details
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
- Reason of review:
- Bad quality
- Preferred solution:
- Replace the chair with a new chair, or new leather
- Monetary loss:
- Product or service
- Stickley Furniture Leather Recliner
- Review category
- Furniture and Decor
You May Also Like
- "I bought a "bonded" leather sofa/sleeper in 2011 with a 5yr Goof Proof warranty. The cushions started to buckle and peel this year, after the 1yr manufacturer warranty expired. I..."
- "These people delivered (2) new leather couches 1-1/2 months late in July, 2008. Tore a hole in (1) couch when bringing in to the room. Since then, they have moved..."
- "my mattress isn't even a yr old !! between 2 to 3 months of buying this mattress it becomes a big puff of air in the middle an sinkholes..."
- "I was skeptical at first but I'm glad I went to the presentation. I saw everyone posting about time shares but actually it's discounts traveling. They did try to sell..."
- "I ran out to my local Dolla Grneral store last night to grab some snacks for my children's lunches. We always tend to grab a pack or two of chips..."
- "I now deeply regret not having checked first with the BBB in South Florida prior to doing business with City Furniture. Turns out the BBB has over 300 unresolved complaints..."
- "I order a Dallas Cowboy Decanter Set in July or beginning of August, they stated it will be shipped. After about a week or 2 I called because I didn't..."
- "We ordered these headsets in the hopes they would allow our polo team's coach to guide players during practice games. We were looking for the same system used by NFL..."